We’re aware of an issue where curtains disappear behind a wall when interacted with. We know this a bit frustrating so we’re investigating this issue 🔍 and will update here with more information on when we hope to have it fixed!
We’re aware of an issue where players are experiencing crashes when moving between floors in some Home Designer homes (most reports are Megastar Mansion and Midtown Apartments). This issue has now been fixed with app version 1.135 🎉 please ensure you are updated to at least this version to see it fixed in your game!
We’re aware of an issue where we have a duplicate desert snake tapestry. Not only that, but one of them has accidentally replaced the previous Bohemian tapestry in the game. The audacity! 😳 We know this is frustrating so we've a fix coming in the next update to the game, version 1.136 🎉
We’re aware of an issue where moving the tablet from the typewriter tablet from the Creative Workshop Furniture Pack, causes a large white outline to be left where the tablet was 😬 We know it doesn’t look the best in your scenes, so we've a fix coming in the next update to the game, version 1.136 🎉
We’re aware of a frustrating issue where when flipping the free bunk bed when a character is lying on it, can cause the character to be left hanging in mid-air 🥱 While IRL this is probably preferable to falling off a bunk bead, we’re investigating how/when this can be fixed 🔍 and will update here with more information when we can!
We’re aware of an issue where the sun and moon sometimes appear inside of a building ☀️ While the heat is nice, we know this can be frustrating and doesn't look great, so our team is hard at work on a fix for this 💪 We’ll be sure to update the status here once we know when it will be fixed!
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We're aware of an issue where combining bread 🍞 with blueberry jam 🫐 creates an avocado toast 🥪 Whilst avocado toast is tasty, we understand that you want the sandwich you're intending to create, so we’re investigating this issue 🔍 and will update here with more information when we can!
We’re aware of an issue where curtains disappear behind a wall when interacted with. We know this a bit frustrating so we’re investigating this issue 🔍 and will update here with more information on when we hope to have it fixed!
We’re aware of an issue where players are experiencing crashes when moving between floors in some Home Designer homes (most reports are Megastar Mansion and Midtown Apartments). This issue has now been fixed with app version 1.135 🎉 please ensure you are updated to at least this version to see it fixed in your game!
We’re aware of an issue where we have a duplicate desert snake tapestry. Not only that, but one of them has accidentally replaced the previous Bohemian tapestry in the game. The audacity! 😳 We know this is frustrating so we've a fix coming in the next update to the game, version 1.136 🎉
We’re aware of an issue where with one of the green outfits the sandals can become displaced when a character is sitting. We love the casual 💅 vibe but we know this a bit frustrating so we’re investigating this issue 🔍 and will update here with more information on when we hope to have it fixed!
We’re aware of an issue some players are having with getting stuck on an infinite load screen before the main menu ⏰ We’re sorry if this is blocking you from playing the game currently. This issue has now been fixed with app version 1.135 🎉 please ensure you are updated to at least this version to see it fixed in your game!
We’re aware of an issue with some characters 🧑 and vehicles 🚗 getting stuck or floating at the edges of the screen. We know this a bit frustrating so our team is hard at work on a fix for this 💪 We’ll be sure to update the status here once we know when it will be fixed!
We’re aware of an issue where the Pusheen Stationary Computer's pen and holder, causes a white outline to be left when the design menu is closed 😬 We know it doesn’t look the best in your scenes, so we've a fix coming in the next update to the game, version 1.136 🎉
We’re aware of an issue where moving the tablet from the typewriter tablet from the Creative Workshop Furniture Pack, causes a large white outline to be left where the tablet was 😬 We know it doesn’t look the best in your scenes, so we've a fix coming in the next update to the game, version 1.136 🎉
We’re aware of an issue where some fountains are currently not moveable in Home Designer scenes after they’ve been placed. Even with the menu still open! 😱 We know this is frustrating (personally I like to move my fountains 100+ times!) so we've a fix coming in the next update to the game, version 1.136 🎉
We’ve got a fix coming up 🙌 for an issue where placing one of the couches from Midtown Apartments in a scene causes it to spawn multiple times and then crash the game 💥 This issue has now been fixed with app version 1.134 🎉 please ensure you are updated to at least this version to see it fixed in your game!
We’re aware of a strange issue where placing characters near yoga mats 🧘 can cause them to suddenly sometimes fly away 🦸🏼 This issue has now been fixed with app version 1.135 🎉 please ensure you are updated to at least this version to see it fixed in your game!
We’re aware of an issue where the sorting in the Fluffy Friends Adoption Centre can get a bit mixed up when pets and characters are going round the agility area and they overlap quite a bit. Ideally we’d like the sorting to make sense, so we've a fix coming in the next update to the game, version 1.136 🎉
We’re aware of an issue where using some items (like a hat 🧢) can cause the shelves to become a bit broken/empty afterwards. This issue has now been fixed with app version 1.135 🎉 please ensure you are updated to at least this version to see it fixed in your game!
We’re aware of a frustrating issue where with two fridges in the game (Fridge from Sweetpea cottage and one of the free fridges) it isn’t possible to place items on top of them when the doors are closed, only when they are open. Not the best if you a lacking room and need to stack things on your fridge so we've a fix coming in the next update to the game, version 1.136 🎉
We’re aware of a strange issue where placing characters near yoga mats 🧘 can cause the characters to turn black and looks as if they have a strange pose and are facing backwards. This issue has now been fixed with app version 1.135 🎉 please ensure you are updated to at least this version to see it fixed in your game!
Previously, there was an issue where tapping the lights in the Watermelon Wave Club pool could cause a crash 💥 This issue has now been fixed with app version 1.133 🎉 so happy swimming and please ensure you are updated to at least this version to see it fixed in your game!
We’ve got a fix coming up 🙌 for an issue where placing hanging furniture can be placed too low (hanging mysteriously in mid-air 🤨) and then can be quite difficult to place back up and can get stuck. This issue has now been fixed with app version 1.134 🎉 so happy decorating and please ensure you are updated to at least this version to see it fixed in your game!
Previously, there was an issue where the buttons raising the Dentist’s chair in the Dentist location and the phoropter, i.e the eye testing machine (yes, I just learnt the word phoropter as well!!) were not working ❎ This issue has now been fixed ✅ with app version 1.133 🎉 so dental 🦷 and eye exams 👀 can resume as normal provided you ensure you are updated to at least this version to see it fixed in your game!
We’re aware of an issue where in Voxella Festival when grabbing hold of a dancing character 🕺 the camera and scene follows the character. This can make a pretty dizzy experience with the game 😵💫 so we are happy to say that this issue has been fixed with app version 1.134 🎉 please ensure you are updated to at least this version to see it fixed in your game!
We’ve got a fix coming up 🙌 for an issue where characters created in Character Creator can disappear if they are holding a baby and then turned into a baby 👶 Not sure if babies holding babies is such a good idea. This issue has now been fixed with app version 1.134 🎉 please ensure you are updated to at least this version to see it fixed in your game!
We’re aware of a frustrating issue where it can be extremely difficult to remove wheelchairs from boxes 📦 We’re investigating this issue 🔍 and will update here with more information when we can!
Previously, there was an issue where masks and some hairstyles were not working so well together (No one wants a bad mask/hair day 💇) This issue has now been fixed with app version 1.132 🎉 so please ensure you are updated to at least this version to see it fixed in your game!
We’re aware of a frustrating issue where on the District map, the Home Designer district signs can sometimes block the build menu on some devices 🏗️ We've a fix coming in the next update to the game, version 1.136 🎉
We’re aware of a strange issue where the paper stack 📒 from the My Room furniture pack is no longer in the game 🤷 Good news! They have been found and you can get them from the Home Designer category with a tree, and then click on the yellow trash bin 🎉
We’re aware of some slow sluggish behavior 🐌 of the Character Creator menus on some devices. We know this is frustrating so our team is hard at work on a fix for this 💪 We’ll be sure to update the status here once we know when it will be fixed! If you have a different performance issue with the game running slow and sluggish, reach out to our Support team so they can have a look!
We’re aware of a strange issue where adult Character Creator characters are wearing baby clothing (and vice versa) when exiting the Character Creator 🫢 No one likes being squeezed into bad fitting clothes, so we’re investigating how/when this can be fixed 🔍 and will update here with more information when we can!
We’re aware of a frustrating issue where certain items are not able to be placed in the bottom of the scene near the door in the Midtown apartments. They unfortunately snap to the middle of the scene almost like a mini-teleport. We know this is frustrating (especially if like me you avoid cleaning 🧹and love pot plants covering the dust in every corner of a room 🪴) so, we've a fix coming in the next update to the game, version 1.136 🎉
Previously, there was a frustrating issue where character expressions 🥺 weren’t able to be dragged on to character in the Daycare location 🛝 This issue has now been fixed with app version 1.133 🎉 so please ensure you are updated to at least this version to see it fixed in your game!
We’re aware of a frustrating issue where when flipping the free bunk bed when a character is lying on it, can cause the character to be left hanging in mid-air 🥱 While IRL this is probably preferable to falling off a bunk bead, we’re investigating how/when this can be fixed 🔍 and will update here with more information when we can!
We’re aware of a frustrating issue where furniture items that can float on water still have a white outline after closing the Home Designer menu. This issue has now been fixed with app version 1.135 🎉 please ensure you are updated to at least this version to see it fixed in your game!
We’re aware of a strange issue where if you stack a Purple hotdog, it changes to a regular hotdog 🌭 We've a fix coming in the next update to the game, version 1.136 🎉
We’re aware of a frustrating issue where unwrapping gifts in mid-air can lead to the unwrapped gift getting stuck in mid-air in the scene 🤔 We've a fix coming in the next update to the game, version 1.136 🎉
We’re aware of an issue where the sun and moon sometimes appear inside of a building ☀️ While the heat is nice, we know this can be frustrating and doesn't look great, so our team is hard at work on a fix for this 💪 We’ll be sure to update the status here once we know when it will be fixed!
Previously, there was an issue where getting items out of the gold handbag was really difficult (in some cases impossible) We know this causes a bit of stress and frustration so this issue has now been fixed with app version 1.132 🎉 so please ensure you are updated to at least this version to see it fixed in your game!
We’re aware of a frustrating issue where some newborn babies are not able to be placed in certain chairs 👶 We've a fix coming in the next update to the game, version 1.136 🎉
