Bug bo

ard

Food continues to cook outside of pan, and pan keeps warm away from the stove

Being able to cook food without using the stove sounds kind of convenient 🍳 but sometimes you just want to be able to nail that perfect rare food item 🥩 We’re investigating this issue 🔍 and will update here with more information when we can!

Hats, masks and other facial accessories are sorted behind the characters head in Character Creator

Sometimes you might feel like putting your glasses on the back of your head 😎 but we understand it can be frustrating when outfits are not displayed as intended. This issue has now been fixed with app version 1.138.1 🎉 please ensure you are updated to at least this version to see it fixed in your game!

Post Office gifts are shown behind the shelves, and sometimes dropped to the floor

This is now fixed, make sure to relaunch your app to see the new Lost & Found Display 🎉 Even if the excitement of not knowing which gift 🎁 you are pulling out from behind the shelves can be fun, we understand that it's frustrating to not see all the gifts, or having them fall all over the floor.This issue has now been fixed with app version 1.138.1 🎉 please ensure you are updated to at least this version to see it fixed in your game!

Outfit sleeves remains in place when character's arms are moved

We're aware of an issue were the sleeves of an outfit remains in place when a character moves 🧥 we know this is frustrating and doesn’t look great, so we’re investigating this issue 🔍 and will update here with more information when we can!

Post Office upgrade: The All-New Lost & Found display 🖥️

Drop the shelves, enter the Lost & Found display 🖥️ now live for all players

Sloth SUP Board crashes the game when placed on the ground outside the Surf Shop next to the Fishing Boat Pier

The Sloth SUP Board is so cute and perfect for a nice day on the water 🌊 but right now it's better to leave it in the store since leaving it on the ground will make the app crash! This issue has now been fixed with app version 1.138 🎉 please ensure you are updated to at least this version to see it fixed in your game!

Liquid in metal water bucket is showing over the edge

Soda turning into jelly sounds like a tasty treat 🥛 but the liquid isn't supposed to show on top of the metal water bucket like it's pretending to be jelly. We know this is very frustrating and doesn’t look great, so we’re investigating this issue 🔍 and will update here with more information when we can!

Hats 🧢 that are also pets 🐶 placed on heads causes crashes when entering Character Creator

Having a small pet and being able to place it on your head is so cute 🐥 but right now it will cause a crash of the game if you enter Character Creator. This issue has now been fixed with app version 1.139 🎉 please ensure you are updated to at least this version to see it fixed in your game!

Furniture and items renders in front of curtains in Flipside Park

Flying helmets and cabinets sounds cool 🧢🪽 but in this case they shouldn't be showing in front of the curtains making it look like they are flying. We know this is frustrating and doesn’t look great, so we’re investigating this issue 🔍 and will update here with more information when we can!

Thin wall decorations sticks to the top of Flipside Park Wall

If a thin wall decoration 💡 is placed on top of the wall in Flipside Park, it will stick to the wall and can't be moved. We've a fix coming in the next update to the game, version 1.140 🎉

Items in containers duplicating when interacted with 🥫

We're aware of an issue where interacting with some packed items it will cause them to duplicate 🥡🥡 Even though a fridge full of ice cream sounds like a dream 💭🍨 we don't recommend doing this since it might cause a crash of the game. This issue has now been fixed with app version 1.137.1 🎉 please ensure you are updated to at least this version to see it fixed in your game!

Opening oven with cookie dough inside causes the game to crash

We know baking can be difficult, but it's not supposed to be even harder with an oven crashing the game. This issue has now been fixed with app version 1.138 🎉 please ensure you are updated to at least this version to see it fixed in your game!

Hair shows a gray stripe in front

Even though dyeing your hair is cool 💇 natural hair color is also a vibe, so this specific hairstyle shouldn't have a gray stripe in front. This issue has now been fixed with app version 1.138 🎉 please ensure you are updated to at least this version to see it fixed in your game!

Treasure chest and buried items disappear at Omelette Islands beach

Burying things in the sand on the beach 🏝️ is a great summer activity, but right now some of the items disappear completely! We've a fix coming in the next update to the game, version 1.140 🎉

Increased reports of crashes when using the elevator

We're investigating crashes 💥 happening when traveling between floors in some buildings 🏠 We know this is very frustrating, so we are hard at work investigating this and we will update here with more information when we can!

Mug filled by a sprinkler and then trashed causes the game to crash

We're aware of an issue where filling a mug with water from a sprinkler ☕️ 💦 and then trashing it 🗑️ the game crashes. This issue has now been fixed with app version 1.138 🎉 please ensure you are updated to at least this version to see it fixed in your game!

Wallpaper and flooring missing from Free Home Designer items

We're aware of an issue where the new wallpaper and flooring are not showing up in the game 🛠️ We know this is frustrating so so this has been fixed with app version 1.136.1 🎉 please ensure you are updated to at least this version to see it fixed in your game!

Crash when interacting with a plant on a stool

We're aware of an issue where the game crashes when you're trying to move the flowerpot from the stool it is placed on 🌼 We know crashes in the game are very frustrating and impacts the experience, so this issue has now been fixed with app version 1.136.1 🎉 please ensure you are updated to at least this version to see it fixed in your game!

Items in the Romantic Beach House 🏡 hide behind hanging cabinets 🗄️

Some items are playing hide and seek in the Romantic Beach House 🏡 and are trying to hide behind cabinets on the wall 🗄️ Even though hiding games are fun, we know this is can be frustrating and doesn’t look great, so we’re investigating this issue 🔍 and will update here with more information when we can!

Bread and blueberry jam combine into avocado toast

We're aware of an issue where combining bread 🍞 with blueberry jam 🫐 creates an avocado toast 🥪 Whilst avocado toast is tasty, we understand that you want the sandwich you're intending to create, so we’re investigating this issue 🔍 and will update here with more information when we can!

Sleeve disappears on fluffy white poncho

A one-sleeved shirt can be cool 😎 but this specific poncho should have two 👕 We've a fix coming in the next update to the game, version 1.140 🎉

Curtains disappears behind the wall when interacted with in a corner window

We’re aware of an issue where curtains disappear behind a wall when interacted with. This issue has now been fixed with app version 1.136 🎉 please ensure you are updated to at least this version to see it fixed in your game!

Some shorts appear with underwear on top

We’re aware of an issue where some shorts 🩳 make underwear appear on top of the clothes when creating an outfit. Even though roleplaying as a superhero could be fun 🦸‍♀️ we know this a bit frustrating, so this issue has now been fixed with app version 1.136 🎉 please ensure you are updated to at least this version to see it fixed in your game!

Duplicate desert snake tapestry / missing Bohemian tapestry

We’re aware of an issue where we have a duplicate desert snake tapestry. Not only that, but one of them has accidentally replaced the previous Bohemian tapestry in the game. The audacity! 😳 We know this is frustrating so this issue has now been fixed with app version 1.136 🎉 please ensure you are updated to at least this version to see it fixed in your game!

Sandals on green dress outfit become misaligned when character is sitting

We’re aware of an issue where with one of the green outfits the sandals can become displaced when a character is sitting. We love the casual 💅 vibe but we know this a bit frustrating so we’re investigating this issue 🔍 and will update here with more information on when we hope to have it fixed!

Character and vehicles gets stuck or floats at the edges of the screen

We’re aware of an issue with some characters 🧑 and vehicles 🚗 getting stuck or floating at the edges of the screen. This issue has now been fixed with app version 1.137 🎉 please ensure you are updated to at least this version to see it fixed in your game!

Typewriter keeps a white outline when tablet is moved away

We’re aware of an issue where moving the tablet from the typewriter tablet from the Creative Workshop Furniture Pack, causes a large white outline to be left where the tablet was 😬 We know it doesn’t look the best in your scenes, so this issue has now been fixed with app version 1.136 🎉 please ensure you are updated to at least this version to see it fixed in your game!

Overlapping issue with in Fluffy Friends Adoption centre Agility area

We’re aware of an issue where the sorting in the Fluffy Friends Adoption Centre can get a bit mixed up when pets and characters are going round the agility area and they overlap quite a bit. Ideally we’d like the sorting to make sense, so this issue has now been fixed with app version 1.136 🎉 please ensure you are updated to at least this version to see it fixed in your game!

Extremely difficult to remove wheelchairs from boxes

We’re aware of a frustrating issue where it can be extremely difficult to remove wheelchairs from boxes 📦 We know this is frustrating so this issue has now been fixed with app version 1.137 🎉 please ensure you are updated to at least this version to see it fixed in your game!

Sluggish scrolling in Character Creator on some devices

We’re aware of some slow sluggish behavior 🐌 of the Character Creator menus on some devices. We know this is frustrating so our team is hard at work on a fix for this 💪 We’ll be sure to update the status here once we know when it will be fixed! If you have a different performance issue with the game running slow and sluggish, reach out to our Support team so they can have a look!

Adult Character Creator characters wearing baby clothing (and vice versa)

We’re aware of a strange issue where adult Character Creator characters are wearing baby clothing (and vice versa) when exiting the Character Creator 🫢 No one likes being squeezed into bad fitting clothes, so we’re investigating how/when this can be fixed 🔍 and will update here with more information when we can!

Flipped bunk beds causes character to float mid-air

We’re aware of a frustrating issue where when flipping the free bunk bed when a character is lying on it, can cause the character to be left hanging in mid-air 🥱 While IRL this is probably preferable to falling off a bunk bead, we’re investigating how/when this can be fixed 🔍 and will update here with more information when we can!

Unwrapping gifts midair leads to unwrapped gift getting stuck

We’re aware of a frustrating issue where unwrapping gifts in mid-air can lead to the unwrapped gift getting stuck in mid-air in the scene 🤔 This issue has now been fixed with app version 1.136 🎉 please ensure you are updated to at least this version to see it fixed in your game!

Sun and moon appears inside of a building

We’re aware of an issue where the sun and moon sometimes appear inside of a building ☀️ While the heat is nice, we know this can be frustrating and doesn't look great, so this issue has now been fixed with app version 1.137 🎉 please ensure you are updated to at least this version to see it fixed in your game!